499db Terms and Conditions

1.1 — Eligibility Requirements

To use 499db's services, you must meet the following requirements:

• You must be 21 years of age or older. This platform is open only to those aged 21 and above.
• You must reside in a jurisdiction where online gaming is not legally prohibited.
• You must use this platform on your own behalf, voluntarily, and with full awareness.
• You may not operate an account on behalf of another person or for any commercial purpose.

1.2 — Right to Amend Terms

499db reserves the right to revise, change, or update these terms at any time without prior notice. Amended terms take effect as soon as they are published on the website. Continued use of the platform after publication means you have accepted the updated terms. You are therefore advised to review this page regularly.

1.3 — Language and Interpretation

These terms have been prepared in Bengali. If any discrepancy arises with a translation, the Bengali version will be considered authoritative. In the event of a dispute regarding the interpretation of any term, the interpretation of 499db will be considered final.

2.1 — One Account Only

Each person may operate only one account at 499db. If the same person creates multiple accounts, it will be considered a violation of these terms and all accounts may be permanently closed. If multiple members of the same household use accounts from the same device or IP address, the support team must be informed in advance.

2.2 — Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing false or misleading information is a serious violation of these terms. 499db may request a government-issued ID, passport, or other documents — and has the right to hold withdrawals until these are provided.

2.3 — Account Security

It is entirely your responsibility to keep your account password and login details confidential. The account holder is responsible for all transactions made from the account. If you suspect unauthorized access, contact [email protected] immediately.

2.4 — Account Closure

You may request to close your account at any time by contacting the support team. 499db may also close or suspend an account in the following cases:

• Violation of terms and conditions
• Evidence of fraudulent activity
• Suspicion of money laundering or other financial crimes
• Operating multiple accounts
• Failure to cooperate with identity verification

3.1 — Minimum Deposit and Withdrawal

The minimum deposit amount at 499db is ৳300 (three hundred taka) and the minimum withdrawal amount is ৳800 (eight hundred taka). No transactions below these limits will be processed.

3.2 — Accepted Payment Methods

499db currently supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Islami Bank, Dutch-Bangla Bank, and other major commercial banks

3.3 — Processing Times

Deposits are generally credited to the account instantly. Approved withdrawal requests are generally processed within 1 hour. However, delays may occur if identity verification is pending or additional security checks are required.

3.4 — Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply and a conversion fee may be charged.

3.5 — Transaction Rejection

499db reserves the right to reject or reverse transactions in the following cases:

• If identity verification has not been completed
• If a violation of terms and conditions is suspected
• If payment comes from a third-party account
• If signs of fraudulent activity are detected

4.1 — Welcome Bonus

499db offers new members a 200% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. Or depositing ৳16,000 gives the maximum ৳15,000 bonus, for a total of ৳31,000.

4.2 — Wagering Requirements

Each bonus comes with a wagering requirement. For the welcome bonus, the wagering requirement is 25 times the bonus amount. Example: receiving a ৳2,000 bonus means a total of ৳50,000 must be wagered before withdrawing bonus winnings (৳2,000 × 25 = ৳50,000). Wagering is calculated on the bonus amount only, not on the deposit amount.

4.3 — General Bonus Rules

• Bonuses may only be used on your own account.
• Bonus funds cannot be transferred directly to another account.
• 499db reserves the right to modify, suspend, or cancel any bonus offer.
• If wagering is not completed within the specified time after claiming a bonus, the bonus may be forfeited.
• If a violation of bonus terms is suspected, 499db reserves the right to cancel the bonus and any associated winnings.

4.4 — VIP Program

499db's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback rates increase as you move to higher tiers:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

VIP tier progression is determined based on gaming history and activity. 499db reserves the right to change the benefits of each tier.

5.1 — Fair Play Policy

499db is committed to ensuring a safe and fair gaming environment. All games are protected by SSL encryption technology and operated using a Random Number Generator (RNG), which ensures impartial outcomes.

5.2 — Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Using bots, automated software, or any artificial tools to gain a gaming advantage
• Abusing bonus terms through the use of multiple accounts
• Attempting unauthorized access to another user's account
• Attempting to hack or cyberattack the platform's systems
• Using the platform for money laundering or other financial crimes
• Using third-party payment methods
• Participating in fraudulent activity or any scheme against other users

5.3 — Consequences

If evidence is found of involvement in any of the above prohibited activities, 499db may immediately close the account, forfeit the balance, and notify law enforcement authorities where applicable.

6.1 — Our Commitment

499db believes that gambling is a form of entertainment — not a means of addiction. We encourage all our users to play responsibly and actively work to prevent problem gambling.

6.2 — Self-Regulation Tools

499db provides users with the following self-regulation tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Set a maximum loss amount for a specific period.
• Session Limits: Set a time limit for each gaming session.
• Self-Exclusion: Deactivate your account for a set period or permanently.

To use these tools, contact us via 24/7 live chat or email [email protected].

6.3 — Protection of Minors

499db strictly prohibits gaming by minors. If you are a parent or guardian, use appropriate internet filtering software to prevent your child from accessing the platform.

7.1 — Data Collection

499db collects personal information necessary for account management, payment processing, and meeting legal obligations. We never sell your information to third parties.

7.2 — Data Security

All your information is protected by SSL encryption technology. Our servers operate in accordance with the highest security standards. To learn more about data protection, read our Privacy Policy page.

7.3 — Cookies

499db uses cookies to improve the user experience on the website and for analytics purposes. By continuing to use the platform, you are consenting to the cookie policy.

8.1 — Nature of Service

499db provides gaming services on an "as is" basis. 499db makes no guarantees regarding the following:

• Uninterrupted or error-free operation of the platform
• Losses caused by server downtime or technical issues
• Delays related to third-party services (payment gateways, game providers)

8.2 — Limitation of Damages

To the extent permitted by applicable law, 499db will not be liable for indirect, incidental, or consequential damages. 499db is not responsible for financial losses arising from a user's own gaming decisions.

8.3 — Technical Errors

If a software error, network issue, or other technical cause results in an abnormal game outcome, 499db reserves the right to void the relevant round and refund the bet amount.

9.1 — How to Submit a Complaint

If you have any dispute or complaint, first contact the support team via 24/7 live chat or by emailing [email protected]. Include a detailed description of the complaint, the relevant dates, and the amounts involved.

9.2 — Investigation Process

499db takes every complaint seriously and works to resolve it through a fair investigation. During the investigation, the relevant account or transaction may be temporarily suspended.

9.3 — Final Decision

In all disputes, the decision of 499db authority will be considered final. However, you are always free to pursue dispute resolution independently through the relevant legal channels.

10.1 — Ownership

All content on the 499db platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of 499db. These are protected by copyright and other intellectual property laws.

10.2 — Prohibited Use

Copying, distributing, modifying, or using any content from the platform for commercial purposes without the prior written permission of 499db is strictly prohibited.